Payment Policy

1. Accepted payment methods
We accept the following payment methods at checkout:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Apple Pay
• Google Pay
• Shop Pay

2. Currency
All prices on this website are shown in US dollars (USD) and are charged in USD.

3. Tax
The price you see is the price you pay. Any applicable sales tax is already included in the listed price — nothing is added at checkout.

4. When you are charged
Your card is charged at the moment you place your order. You'll receive an order confirmation by email straight away. If you don't receive it within an hour, check your spam folder and then contact us.

5. Payment security
Payments are processed by our payment provider over an encrypted connection. We never see or store your full card number. Our checkout is PCI DSS compliant, which is the security standard the card networks require for handling card data.

6. Declined payments
If your payment is declined, no order is created and no money leaves your account. Declines are almost always issued by your bank rather than by us — contact your card issuer if it keeps happening.

7. Pending authorizations
If a payment fails after your bank has authorized it, you may briefly see a pending charge on your statement. This is an authorization hold, not a completed payment, and it drops off automatically within a few business days.

8. Questions
Any questions about payments? Email us at info@loborose.com or use our contact page.

Last updated: 08/27/2026

Contact Information

Store name: Loborose
Company name: Ecom Elevate
Company Address: Houtzagerssingel 130, Den Haag, Zuid-Holland, 2512XJ, The Netherlands
Warehouse Address: 150 Lotus St, Dover, Delaware, 19901, United States 
Company nr.: 95445757 (KvK, Netherlands) 

Phone: +1 302 556 0520 
Email: info@loborose.com

Monday to Friday | 09:00 AM – 06:00 PM (ET) 
Saturday and Sunday | Closed 

We aim to respond to your inquiries within 24 hours.